A place to socialize with the team
I wanted teams to be comfortable posting questions to their managers and fellow team members and to provide a place where managers can reply, react, and socialize with their team. To this end, I created intuitive patterns for creating a post, which includes the ability to add attachments and links.
Publishing, pinning, and scheduling
It was important for team members to notify their managers, schedule posts for later, or share them with a specific audience. I designed an experience that allows team members to view pinned messages, view/edit scheduled posts, and allow team managers to allow or decline suggested messages.
Engaging with messages
Collaborating closely with our design system team, I helped create reaction patterns that were integrated into Schoox's design system library. We explored hover states and animations to make interactions in messages more enjoyable. I designed expandable replies to reduce information clutter and used indents to clarify and enhance the accessibility of information relationships.
Utilizing feeds for your needs
In crafting the patterns for this experience, it was essential to accommodate various published message types. This includes automated messages triggered by team members completing tasks, finishing courses, receiving badges or certificates, managers creating new events, and adding new team members, among others.
Testing and client feedback
After interviewing both Schoox and non-Schoox clients, the new feed experience received glowing feedback. Many customers reported the new direction as much cleaner, and that the wayfinding is much more user-friendly and intuitive.
